“In a sense, it’s shocking to hear such grim assessments about the state of an industry–one that seems like a basic city service–that has been around for decades. But this is a lesson for other cities: San Francisco’s taxi system is notoriously horrible, with too few cabs on the road, too many cabbies who lie about having broken credit card machines so customers will pay cash, and problematic drivers.  A look at 1,700 customer complaints by the Bay Citizen reveals all sorts of issues, including cabbies smoking, texting while driving, falling asleep at the wheel, and just being rude. Should we surprised that the industry is in danger of toppling over?”

http://www.fastcoexist.com/3031448/heres-an-idea/head-of-san-francisco-cab-company-predicts-lyft-and-uber-will-put-the-industry

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