“A watchdog agency has launched an official investigation into the system, which cost $88 million and has only been operational since May. In July, the New York Post reported that the system had crashed at least nine times in a single week. It’s also drawn blame for leaving a crash victim unaided on a highway for almost two hours, and marooning a paramedic with a dead body. Made by a company called Intergraph Government Solutions—whose board is well stocked with former security officials from the George W. Bush administration—the software will soon be coming to Boston, which plans to spend $15 million on its contract.”
http://www.motherjones.com/politics/2013/07/911-dispatch-emergency-system-fail-breakdown
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