“It’s rather staggering to list Microsoft’s failures over the past decade. The strategy that worked in the 1990s–copy rivals and add more features to the copycat products and services–is no longer working.  Dominance in any space breeds complacency and enables the luxuries of political squabbling, sclerosis and loss of focus. Competence becomes incompetence, and the infrastructure that fosters creativity and flexibility–that is, a keen appreciation of risk and spontaneity–is slowly dismantled.  That applies not just to corporations but to governments, nations and empires.”

http://charleshughsmith.blogspot.com/2013/09/when-dominance-leads-to-incompetence.html

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