“Staffers were aware by late 2012 that the work of building the federal exchange was lagging. Employees repeatedly warned at meetings late last year and in January that so many things were behind schedule that there would be no time for adequate ‘end to end’ testing of how the moving parts worked together, the former HHS official said. ‘People were just like, well . . . it’s a dynamic we can’t change,’ the former official said. ‘There wasn’t a way to push back or challenge it up the line. You had the policy people, largely at the White House, pushing the deadlines and tinkering with the policy, rather than the people who had to run the critical operating path design and program the system.'”
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