“We customers are the source of the constant innovation in robotics. We keep asking suppliers to sell us what we want to buy cheaper. If those who sell to us do not comply with our demand, and some of their competitors do, then they will find themselves out of work. We should not blame the robots. We should not blame the stars. We should not blame greedy capitalists. We should blame ourselves. We are the greedy people who want cheaper goods, better goods, and goods delivered more rapidly. Those companies that are switching to robots are not doing this out of their fear of robotics. They are doing this out of this fear: fear of their customers.”

http://www.garynorth.com/public/13953.cfm

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