“Although the Defense Department reported making over $1.1 billion in overpayments in fiscal year 2011 to military personnel and retirees, civilian defense workers, contractors, and others, investigators from the Government Accountability Office said that figure is not credible due to missing invoices and other flawed paperwork, as well as errors in arithmetic. GAO found defense finance officials didn’t have procedures in place to collect and maintain the data they need to come up with a credible estimate. Even when the department could find and document mistaken payments, it frequently did not take cost-effective steps to recover the money, the GAO said.”
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